FAQs
Q: How did you come up with the name?
Ravens are my favorite bird! Aside from being one of my favorite colors (black, obviously), every detail about them is more fascinating than the last. Did you know that they have long memories and can pass along detailed information to each other?
Q: Do you have a social media?Yes! My instagram is TheGildedRavenCo.
Q: How can I contact you?
My email is [email protected]. If you have any questions or concerns, feel free to reach out to me on there!
Q: What is your shipping policy?
All orders are processed within 1-2 business days (this excludes weekends and holidays).
- Standard Shipping: This is our most affordable shipping option, and it typically takes 3-5 business days for delivery within the United States.
- Expedited Shipping: This option is faster than standard shipping, and it typically takes 2-3 business days for delivery within the United States.
Shipping costs can be reviewed at checkout.
Q: What is your refund policy?
In order to be eligible for a refund:
- The item must be returned in its original condition.
- The item must not be damaged or show signs of wear and tear.
- The item must be accompanied by a proof of purchase, such as a receipt or order confirmation email.